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Customer Success

Boost Customer LTV with Smarter, Faster Insights.

The data platform your CS team needs to unlock retention, drive upsells, and stay ahead with proactive engagement.

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Trigger
Has seen pricing page
more than
3 times
Action
Send email
subject
Call with Sally

Already trusted by companies with big growth rate

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magma logo
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même pas cap logo
magma logo
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Turn data into action with our AI data assistant.

Your CS team is on the front lines of customer success, but unlocking growth opportunities and mitigating churn requires immediate, actionable data.

⚡️

Faster Decision-Making

Get actionable insights instantly, without waiting for engineers.
💬

Proactive Customer Management

Spot risks and opportunities before they impact revenue.
📈

Highlight the Benefits of Your Service

Show clients how your product delivers measurable ROI.

Features that
maximize your ROI.

Simplified Data Access

Instant access to customer and company data.

When you're on a call with a client, you need their full history at your fingertips. With Relationchips, dig deeper into customer and company data that isn’t readily available in your CRM or CS platform.

No more tickets, no more waiting on your technical or data teams.

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Segments

Powerful customer segmentation.

Identify and act on key customer categories effortlessly:
- Free Trial Users: "Show me all customers in free trials."
- Upsell Opportunities: "Highlight customers on Plan A with high product engagement."
- Churn Alerts: "Identify customers with declining engagement over the past month."

Identify opportunities and address risks before they impact your business.
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Image of segments index
Trigger
Low engagement
less than
30 days
Trigger
Renewal
less than
90 days
Action
Send email
subject
Call with Sally
Workflows

Activation, upsell, and churn alerts.

Proactive engagement is the key to customer success. With Relationchips, set up alerts to monitor changes in customer behavior:
- Free trials nearing expiration.
- Customers hitting their plan limits or underutilizing key features.
- Users falling behind on logins or engagement metrics.

Automate triggers to empower 1:1 actions or scalable 1:n workflows. We integrate with over 1,000 tools via Zapier.

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Reports and Graphs

Showcase the value of your service.

Show your customers how your product delivers results. Use Relationchips to craft embedded analytics or personalized usage reports:
- Share ROI insights in dashboards or emails.
- Highlight product usage stats that demonstrate clear value.

Make your service indispensable by delivering measurable results directly to customers.
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The all-in-one solution to enable customer-facing teams to access data, automate small time-consuming tasks & get powerful product usage notifications.

Arthur André

Praiz

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The ease of activating data with a no-code solution is truly revolutionary. An essential tool from the very beginning of your business journey.

Yves Trocheris

Memepascap!

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It's like having a data analyst by your side. We're more agile, more iterative, and finally data-driven!

Joris Renaud

Magma

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Ready to become proactive?

Your CS team deserves tools that help them work smarter, not harder. Start delivering proactive, data-driven customer success today.
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Frequently asked questions

How does it work?

Relationchips establishes a direct database connection. Once connected (setup takes less than 5 minutes), users can query the entire data model through our AI Segment Builder, eliminating the need for SQL proficiency or comprehensive data model familiarity.

What's the estimated time to ROI?

The setup process is quick, taking less than 30 minutes. Once set up, you can immediately begin AB testing activation, retention, and upsell strategies. You won't find a revenue tool quicker to test.

When is the right time to take Relationchips?

You can integrate Relationchips right from the early days of your business. Our pricing plans are designed to accommodate startups, and you don't require an extensive setup or complex data pipelines. We're here to grow with you.

Can I segment my customers directly in Relationchips?

Yes! With Relationchips, you can segment customers based on usage, engagement, and churn risk in just a few clicks. No need for an analyst or manual data exports.

Can Relationchips send activation, upsell, or churn alerts?

Yes! You can set up real-time alerts when a customer enters or exits a specific category (e.g., "trial ending soon," "customer underusing a key feature"). Relationchips can also integrate with Zapier or Make to automate actions.

Can I show my customers the value of my service with Relationchips?

Absolutely! You can generate usage dashboards and reports to highlight how customers are benefiting from your product. You can also automate usage analytics emails to reinforce your service’s perceived value.

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